#Hostpapa my #WebHost says I only get to use some of my tabled resources. #hosting
Ticket Detail
Ticket No: 12583557
... View More#Hostpapa my #WebHost says I only get to use some of my tabled resources. #hosting
Ticket Detail
Ticket No: 12583557
Subject: The server and javascript - realm.mentalmidgetslayer.com
From: "Gölök Buday"
To:
Date: 2025-08-18 07:08:53
Date: From: Message
2025-08-21 15:13:11 bj@blackjester.com So your saying being on shared hosting does not give me everything I paid for?
2025-08-21 05:27:10 Ufuk Serkan Gur Hello,
You are on a shared server and sharing your server with out other customers. So you cannot utilize all server resources on your account and certain soft limits are in place so that no user is abusing the resources and affecting our other customers.
You can see your current soft limits here:
https://www.hostpapa.com/knowledgebase/detailed-server-resource-usage-specification-chart-essentials-growth-premium-elite/
Nproc limit which is mentioned is listed as Entry Points on the table.
If you need more resources, you can upgrade your shared plan to a higher tier or check our VPS and dedicated server solutions where you don't have any soft limits and only bound by your hardware, don't share the server with anyone else and have full control on the server configuration with root access.
--
Regards,
Serkan G.
Technical Support Representative
Hostpapa Inc.
2025-08-20 11:48:20 bj@blackjester.com NPROC has nothing to do with hosting, it isn't metered and had not listing on any sales pitch, know what your talking about, it is a Linux limitation. Something all hosting accounts are at issue with, actually may be why there is a the file limit, which I didn't reach an no warning or issue in the pitch before I considered or paid for the service.
"The maximum user processes (nproc) limit on Linux counts the number of threads within all processes that can exist for a given user. The default value of nproc is 1024 on some versions of Linux, which is generally an insufficient number of threads for all processes. When nproc is too low, you may see Watson Explorer error messages such as "resource temporarily unavailable" or "error creating thread". On systems where Watson Explorer Engine is installed, it is recommended that you set the nproc value to at least 20000.
The maximum open files (nofile) limit has a default value of 1024 on some versions of Linux. On systems where Watson Explorer Engine is installed, it is recommended that you increase the nofile value to 5000.
Both values can usually be modified by editing /etc/security/limits.conf or a file in /etc/security/limits.d/. See your operating system's manual page on limits.conf for more details on modifying these settings."
https://www.ibm.com/docs/en/watson-explorer/11.0.1?topic=files-increasing-open-file-process-settings-linux-systems
2025-08-20 06:57:56 Teodora Naydenova Hi again,
The issue isn’t related to memory usage but rather the NPROC limit and how the website in question generates data.
There’s no DDoS or other external problem involved—it's simply due to the nature of the site and the set limit on the number of processes.
--
Kind Regards,
--
Teodora N
Account Manager
HostPapa Inc.
Tel: +1 (905) 315-3455 Ext. 7744
2025-08-19 22:35:39 bj@blackjester.com That error spike has little to do with much, could be DDoS attempt.
I checked all resource usage, and at most my memory usage is 114M/1G my speed low percentages out of that impossible 400%. Nothing even close to 50% of resources. So spin me another tail.
2025-08-19 13:21:12 Teodora Naydenova Hi Gölök,
I hope you’re doing well. I noticed you received an email about reaching the limits of your hosting plan. Unfortunately, these issues affect both your site visitors and other clients on the shared server. To ensure uninterrupted service, it’s important to address this quickly to avoid potential suspension.
Here’s how to review the reported faults:
• Log in to cPanel → Metrics → Resource Usage → Details → Select Timeframe → Check faults over the last 7 days.
To resolve the issue, faults should remain at zero for 7 consecutive days.
Upgrading to a VPS will provide your website with dedicated resources, improved speed, better scalability, enhanced security, greater customization options, and more efficient resource management, all of which contribute to better overall performance:
*Dedicated Resources: you have dedicated resources allocated specifically to your website. This means you won't be affected by other websites' traffic or resource usage, ensuring consistent performance.
*Improved Speed and Reliability: VPS hosting generally provides faster load times compared to shared hosting because your website has direct access to more resources.
*VPS allows you to handle higher traffic volumes more efficiently, preventing crashes and slowdowns during peak periods.
VPS Venus plan (4 CPU Cores, 4GB Memory, 100GB storage, 4TB monthly bandwidth/transfer):
1 month - $61.95 + tax
12 months - $743.40 + tax
24 months $1,486.80 + tax
36 months - $2,230.20 + tax
It's important to address this matter as soon as possible since your account is scheduled for automatic suspension within the next 48 hours if the issue remains unresolved.
I appreciate your attention to this matter and look forward to hearing back from you.
--
Kind Regards,
--
Teodora N
Account Manager
HostPapa Inc.
Tel: +1 (905) 315-3455 Ext. 7744
2025-08-19 10:42:55 Serhii Skoriak Hello,
Some scripts/links are not processed on realm.mentalmidgetslayer.com website due to hosting limits allocated to your hosting account:
=========================
[Mon Aug 18 19:01:03.154146 2025] [lsapi:error] [pid 1625710:tid 1625746] [remote 172.96.180.69:51792] [host realm.mentalmidgetslayer.com] Connect to backend failed with CONNECTION_RESET on sending request(GET /images/23.jpg HTTP/2.0); uri(/golokzbuday.php): ReceiveAckHdr: backend reset connection: errno 104 (possibly memlimit for LVE ID 3006 with UID 3006 too small), check http://docs.cloudlinux.com/mod_lsapi_troubleshooting.html, referer: https://realm.mentalmidgetslayer.com/
[Mon Aug 18 19:01:03.154716 2025] [lsapi:error] [pid 1625710:tid 1625730] [remote 172.96.180.69:51792] [host realm.mentalmidgetslayer.com] Connect to backend failed with CONNECTION_RESET on sending request(GET /images/28.jpg HTTP/2.0); uri(/golokzbuday.php): ReceiveAckHdr: backend reset connection: errno 104 (possibly memlimit for LVE ID 3006 with UID 3006 too small), check http://docs.cloudlinux.com/mod_lsapi_troubleshooting.html, referer: https://realm.mentalmidgetslayer.com/
[Mon Aug 18 19:01:03.154940 2025] [lsapi:error] [pid 1625710:tid 1625750] [remote 172.96.180.69:51792] [host realm.mentalmidgetslayer.com] Connect to backend failed with CONNECTION_RESET on sending request(GET /images/21.jpg HTTP/2.0); uri(/golokzbuday.php): ReceiveAckHdr: backend reset connection: errno 104 (possibly memlimit for LVE ID 3006 with UID 3006 too small), check http://docs.cloudlinux.com/mod_lsapi_troubleshooting.html, referer: https://realm.mentalmidgetslayer.com/
[Mon Aug 18 19:01:03.155121 2025] [lsapi:error] [pid 1625710:tid 1625751] [remote 172.96.180.69:51792] [host realm.mentalmidgetslayer.com] Connect to backend failed with CONNECTION_RESET on sending request(GET /images/26.jpg HTTP/2.0); uri(/golokzbuday.php): ReceiveAckHdr: backend reset connection: errno 104 (possibly memlimit for LVE ID 3006 with UID 3006 too small), check http://docs.cloudlinux.com/mod_lsapi_troubleshooting.html, referer: https://realm.mentalmidgetslayer.com/
[Mon Aug 18 19:01:03.155310 2025] [lsapi:error] [pid 1625710:tid 1625752] [remote 172.96.180.69:51792] [host realm.mentalmidgetslayer.com] Connect to backend failed with CONNECTION_RESET on sending request(GET /images/27.jpg HTTP/2.0); uri(/golokzbuday.php): ReceiveAckHdr: backend reset connection: errno 104 (possibly memlimit for LVE ID 3006 with UID 3006 too small), check http://docs.cloudlinux.com/mod_lsapi_troubleshooting.html, referer: https://realm.mentalmidgetslayer.com/
[Mon Aug 18 19:01:03.155487 2025] [lsapi:error] [pid 1625710:tid 1625733] [remote 172.96.180.69:51792] [host realm.mentalmidgetslayer.com] Connect to backend failed with CONNECTION_RESET on sending request(GET /images/29.jpg HTTP/2.0); uri(/golokzbuday.php): ReceiveAckHdr: backend reset connection: errno 104 (possibly memlimit for LVE ID 3006 with UID 3006 too small), check http://docs.cloudlinux.com/mod_lsapi_troubleshooting.html, referer: https://realm.mentalmidgetslayer.com/
==========================
=== General Stats ================================
From 18 August 2025
To 18 August 2025
Period 1 Days
Total Hits 16320
Avg Hits/Day 16320
Avg Hits/Month 496400
Entry Proc Faults 0
Number Proc Faults 76
=============================
The way how realm.mentalmidgetslayer.com page generates/load content causes it to reach NPROC limit - 60
NPROC limits purpose is to define the maximum number of processes inside hosting account. Such as ssh/cron/php/pop3/imap etc.
If you want to not have such limits, you will need to upgrade to VPS or dedicated server hosting packages:
https://www.hostpapa.com/web-hosting-plan/vps-hosting/
We are here if you have any other questions or problems.
--
Regards,
Serhii S.
Technical Support Representative
HostPapa Inc.
2025-08-18 22:02:07 Romel Somcio Hello Gölök
I hope you are doing well
Apologies for having issues with your website javascripts
Our Senior Technical Support is currently investigating this and will get back to you as soon as possible
Your patience is highly appreciated
--
Regards,
Romel S.
Customer Support Representative
HostPapa Inc.
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2025-08-18 19:39:53 "Gölök Buday" It seems that some scripts run weak or not at all (individual examples are imposstible to show) realm.mentalmidgetslayer.com should be animating a wrecking ball through babel and title script. It was effective in codepen.
I have also used a texpattren json editor plugin, where it showed fine in a cdn and when I pointed at my hosting showed faded. This is an ambarrasing problem for the hosting company, it needs fixing.
Detailed Server Resource Usage Specification Chart | HostPapa
This chart details the technical limits of our Essentials, Growth, Premium and Elite hosting plan, HostPapa’s new plans.
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